Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Health Data: Health goals, dietary preferences, daily check-in data, symptom tracking, and wellness quiz responses that you voluntarily provide.
• Usage Data: Pages visited, features used, and interaction patterns to improve our service.
• Payment Data: Payment information is processed directly by Stripe and is not stored on our servers.

2. How We Use Your Information

• To provide personalized AI-powered health recommendations
• To track your wellness progress and generate insights
• To process subscriptions and purchases
• To send order confirmations and account notifications
• To improve our services and develop new features

3. Health Data Protection

We take the protection of your health data seriously. Your health information is encrypted in transit and at rest. We do not sell your health data to third parties. AI conversations and health check-in data are used solely to provide you with personalized recommendations within the platform.

4. Third-Party Services

We use the following third-party services:

• Stripe: For secure payment processing
• Resend: For transactional emails
• AI Services: For generating health recommendations (your data is processed but not stored by the AI provider)
• Vercel: For hosting and infrastructure
• Neon: For secure database hosting

5. Data Retention

We retain your account data and health information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. We will delete your data within 30 days of such a request, except where we are required by law to retain it.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies. You can disable cookies in your browser settings, but this may affect functionality.

8. Children's Privacy

VitalRoot AI is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

9. Contact

For privacy-related questions or to exercise your rights, contact us at support@vitalroot.ai.